Headout in Turin: what you’ll find and how it works

What Headout is

Headout is a New York-based booking platform that sells tickets for attractions, shows and guided visits. It has a strong presence in cities such as Paris, Rome, London and Dubai, where it also offers bundles and combined entries; it works with museums and local operators, handles payment and booking and takes care of customer support.

The website and app are easy to use, prices are shown clearly and many pages carry customer reviews. Like any reseller, though, it is not the attractions’ official box office.

What you’ll find on Headout in Turin

In Turin Headout’s range is still small. At our latest check it mainly included:

• the Egyptian Museum, with tickets and guided visits: offers start at around €30;
• the Torino+Piemonte Card, the tourist pass that gives access to museums and royal residences in the city and across Piedmont.

For a wider museum comparison look at Tiqets, which covers many more attractions in Turin; for walking tours, tastings and trips to the Langhe the biggest choice is on GetYourGuide.

How you receive and use the ticket

After paying you get a confirmation email and can also find the ticket in the Headout app. In most cases it is a phone ticket with a code to show at the entrance or to the guide; for some products it is a voucher that the provider exchanges for the actual ticket.

On the experience page always check the meeting point, the time you picked and the entry instructions. The Egyptian Museum uses timed entry, so arrive a few minutes before your booked slot.

Cancellations, refunds and support

Headout has no single rule: the cancellation policy depends on the experience. Some can be canceled free of charge up to 24, 48 or 72 hours before, others are non-refundable once confirmed. The condition is written in the dedicated section of each page, before you pay. For some strict products a paid flexible cancellation option is available.

Once the cancellation is confirmed, the refund usually arrives within 5–7 business days. Support runs around the clock via chat, email and phone, and says it answers in many languages. The current rules are in the help center on headout.com.

Headout or the official box office?

Headout can be handy if you already use it in other cities and want everything in one app, or if you find a guided visit on terms that suit you.

Otherwise, in Turin the official channel is usually the better choice:

• for basic entry to the Egyptian Museum the standard ticket costs €18 on the museum’s website, which is also its only official sales channel;
• for discounts and free entry (young people, minors, the Abbonamento Musei pass) you almost always need the museum’s own box office;
• for the Torino+Piemonte Card, compare the price with the one on the Turismo Torino website.

If you are weighing up the Card, remember that it gives free entry to many museums, including the Egyptian Museum and the Royal Museums, but does not cover GTT public transport: it pays off when you visit at least two or three paid museums within its validity.

Opening hours, closing days and practical tips are in our guides to the Egyptian Museum and the Torino+Piemonte Card.

Our relationship with Headout

To be transparent: this site earns a commission on bookings made on Headout, Tiqets and GetYourGuide through our links, at no extra cost to you. We have no commercial agreement with Musement, Viator or Civitatis.

The commission doesn’t change our advice: if the museum’s box office or another platform suits you better, we say so. More detail on our About page.