Tiqets in Turin: how it works and when it makes sense

What Tiqets is

Tiqets is a booking platform founded in Amsterdam that focuses on one kind of product: entry to museums and attractions, often with a timed slot, plus guided visits, city passes and a handful of experiences. It recently became part of Expedia Group, but for buyers the service is unchanged: you book on the website or in the app, pay online and the ticket lands on your phone right away.

It is not the official box office of Turin’s museums. It is a reseller that works with the museums themselves or with licensed operators, and that difference matters for prices, discounts and support, as explained below.

What you’ll find on Tiqets in Turin

In Turin the catalog mainly covers the big museums and the city’s attractions. A few examples we have checked, with starting prices as of our latest check:

• Egyptian Museum: entry with a guided tour from €49, or a small-group visit from €59.
• Royal Palace and Royal Museums: guided tour from €49.
• Palazzo Madama: entry ticket from €14.50.
• Torino+Piemonte Card: from €29.90, valid for your choice of several days.
• Mole Antonelliana and National Cinema Museum: guided visit from €98.50, or the museum combined with the sightseeing bus from €48.
• Lighter options: Juventus Museum from €15, Zoom Torino from €20, Choco-Story from €12, and the urban spa QC Termetorino from €66.
• Outside the city: the Palace of Venaria with entry and a guided tour from €79.90.

Walking tours, tastings and trips to the Langhe wine country are fewer; for that kind of activity see our page on GetYourGuide.

How you receive and use the ticket

Once you pay, the ticket arrives in the Tiqets app and at the email address you gave, usually within minutes. At the entrance you show the QR code on your phone screen; in most cases there is nothing to print. It is still worth saving it offline or taking a screenshot, because the signal is weak inside some museums.

Read two details on the product page carefully: whether the ticket has a binding time slot (at the Egyptian Museum, for instance, you need to arrive at your booked time) and whether it is direct entry or a voucher to be exchanged at the ticket desk or shown at a meeting point, as is usual for guided tours.

Cancellations, refunds and support

Cancellation terms vary from product to product and are shown before you pay. Many tickets offer free cancellation up to 24 hours before the visit, with a refund to the payment method you used; others are non-refundable from the moment of purchase, and for some Tiqets offers a paid cancellation option. The current rules are in the help center on tiqets.com.

For any problem your point of contact is Tiqets, not the museum: you reach support through the website’s help center or the app, in several languages. Always keep your order number and confirmation email to hand.

Tiqets or the official box office?

Tiqets makes sense when you want a ready-made package, such as entry plus a guided tour in English or Italian, when you like having all your trip tickets in one app, or when you are after the Torino+Piemonte Card or a smaller attraction without visiting several websites.

The official channel is almost always better in these cases:

• you qualify for a discount or free entry: at the Royal Museums, for example, under-18s get in free and 18–25-year-olds pay a token fee, concessions that resellers usually don’t apply;
• you hold the Abbonamento Musei pass or the Torino+Piemonte Card, which give free entry to many museums;
• you only need a basic ticket: the standard Egyptian Museum ticket costs €18 on the museum’s website, which is also its only official sales channel.

For opening hours, closing days and discounts see our guides to the Egyptian Museum and the Royal Museums.

Our relationship with Tiqets

To be transparent: this site earns a commission on bookings made on Tiqets, GetYourGuide and Headout through our links. Your price does not change; you pay exactly what you would pay going to the platform directly. We have no commercial agreement with Musement, Viator or Civitatis.

The commission does not change what we write: if the museum’s box office is the better deal for you, we say so. There is more detail on our About page.