Terms of use

What the site offers

tickets.torino.it is an independent editorial site that describes museums, attractions, city cards and tours in and around Turin and compares the ways to buy tickets for them. It is not the official website of any museum or public body and has no ties to them. Using it is free and requires no registration.

The site does not sell tickets, take payments or handle bookings. Its information is meant as guidance to help you choose; for visitor rules, concessions and free admission, the museum’s official website has the final word.

Prices, availability and purchases

Prices, opening times, availability and the content of each offer are set by the partners and museums and can change at any time. The “from” prices we show are the starting prices published by partners, and the official prices we mention are approximate: only the information shown by the seller before you pay is binding.

When you book, the contract is between you and the seller (Tiqets, GetYourGuide, Headout, the tour organiser or the museum) under its general terms, including those on cancellations, refunds and date changes. For any problem with a purchase you need to contact the seller; we have no access to orders.

Affiliate links

The site is funded by affiliate commissions from Tiqets, GetYourGuide and Headout. Booking buttons and boxes pointing to these platforms go through an address on our own domain that adds our partner code; if you book, the platform pays us a commission. The commission does not increase the price you pay. No museum, operator or platform pays to be featured on our pages or to get a better write-up. More details are on our about us page.

Liability

We prepare our content carefully and check it against official sources, but we cannot guarantee that it is always complete, up to date and error-free: museum opening times and prices change often, sometimes without notice. Before you travel, please check the key details on the official website.

To the extent permitted by law, we are not liable for loss arising from the use of the information published here, from purchases made with third parties, from the content of linked external websites or from temporary interruptions of the site. This does not affect liability for wilful misconduct or gross negligence, or the rights the law grants to consumers, which nothing in these terms is intended to limit.

Content, trademarks and photos

The site’s texts and layout are protected by copyright (Italian Law 633/1941). You may quote short extracts if you credit the source with a link to the page; for wider use, email hi@tickets.torino.it. The photographs come from Wikimedia Commons and remain subject to their authors’ licences, listed on the photo credits page. The names and trademarks of museums, platforms and operators belong to their respective owners and are mentioned only to identify them.

Governing law and changes

These terms are governed by Italian law. If you use the site as a consumer, any dispute may be brought before the courts of the place where you live, as provided by the Italian Consumer Code, and you keep the mandatory protections granted by the law of your country of residence.

We may update these terms, for example if our partners or the site’s features change; the version in force is the one published on this page, with the effective date shown above. How we handle personal data is described in the privacy notice; for questions, see our contact page.