Civitatis in Turin: free tours and guided visits

What Civitatis is

Civitatis is a platform founded in Madrid that sells guided visits, excursions and activities in thousands of destinations. It leads the market among Spanish- and Portuguese-speaking travelers, but the site is also available in English and Italian and many activities run in several languages.

Like the other platforms it doesn’t run the tours itself: local guides and agencies offer them, while Civitatis handles booking, payment and support. Its best-known feature is the free tour, a walking tour with no fixed price where you tip the guide at the end.

What you’ll find on Civitatis in Turin

In Turin the catalog is mid-sized and includes:

• the free walking tour of the center, about two hours long, starting from Piazza Carlo Felice in front of Porta Nuova station;
• themed tours: mysteries and legends of Turin, underground Turin;
• guided visits to the Royal Palace, from around €49, and the Egyptian Museum;
• a bike tour, from around €22;
• the Torino+Piemonte Card, from €29.90, and the sightseeing bus;
• a few excursions outside the city, such as the Sacra di San Michele abbey, and visits to Casa Martini.

For a wider comparison of tours and tastings see also GetYourGuide; for museums, Tiqets.

How free tours work

A free tour is booked at no cost and with no advance payment; the booking just tells the guide how many people to expect. At the end each participant leaves a tip based on how much they enjoyed it. That is the guide’s income, so budget a fair amount, roughly €10–15 per person.

Groups can be large, especially at weekends and in high season. If you prefer a small group or a guide all to yourself, choose a paid visit. A free tour works best on your first day, to get your bearings and decide which museums to visit.

Vouchers, cancellations and support

After booking you receive a voucher by email with the meeting point, time and contact details; you can show it on your phone. For most paid activities cancellation is free up to 24 hours before; after that, or if you don’t show up, there is no refund. Some products have different rules: for certain tourist passes, for example, you need to cancel a few days ahead. The condition is always shown on the page.

With free tours there is nothing to refund, but if you can’t attend, cancel your booking: the guide counts heads and would otherwise wait for you at the meeting point. Customer support is reached through civitatis.com, quoting your booking number.

Civitatis or the official channel?

Civitatis is a good choice for the free tour and for themed walks in the center, especially if you are on a tight budget or speak Spanish.

For museum entry the official channel is almost always better value: the standard Egyptian Museum ticket costs €18 on the museum’s website, and under-18s get into the Royal Museums free. A paid guided visit makes sense if you want expert commentary, but always check whether the entry ticket is included. Opening hours and tips are in our guides to the Egyptian Museum and the Royal Museums.

Our relationship with Civitatis

To be transparent: we have no affiliate agreement with Civitatis and earn nothing if you book there. The same goes for Musement and Viator. We do earn a commission on bookings made on Tiqets, GetYourGuide and Headout through our links, at no extra cost to the traveler.

The button on this page leads to Turin activities on GetYourGuide. If you prefer Civitatis, go directly to civitatis.com. More detail on our About page.